Chris Hughes Managing Director at Harrier LLC

"When I was looking for a partner to support us with our culture change programme, I met with several different organisations, but as soon as I sat down with Rick, I got a strong sense of genuine partnership. Many organisations have a great story to tell, but it feels like they leave you to pick out the relevance and adapt it to your organisation. With The Zone, that partnership means they really take the time to understand your business, your people and what you want to achieve and work with you to build a sustainable change programme. Twelve months in, I think we’ve made tangible progress with Rick and Paula’s support and I would have no hesitation in recommending them to any business committed to changing their organisational culture into one built around the core values of open and honest collaboration, transparency and trust."